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robotboy

Cum returnez un joc pe Steam?

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Salut, am cumparat recent Left 4 Dead 2, l-am jucat cam o ora, si nu sunt multumit de el. As vrea sa stiu daca exista vreo posibilitate sa returnez jocul si sa imi primesc banii inapoi. Multumesc anticipat!

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De regula, Steam ofera posibilitatea returnarii jocului daca nu l-ai jucat mai mult de doua ore si daca nu au trecut mai mult de 14 zile de la achizitie.

Quote

Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours. Even if you fall outside of the refund rules we've described, you can submit a request and we'll take a look at it.

Toti pasii pe care trebuie sa ii urmezi ca sa faci asta ii gasesti aici: https://support.steampowered.com/kb_article.php?ref=6695-QIKM-7966

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22 hours ago, gaby said:

De regula, Steam ofera posibilitatea returnarii jocului daca nu l-ai jucat mai mult de doua ore si daca nu au trecut mai mult de 14 zile de la achizitie.

Toti pasii pe care trebuie sa ii urmezi ca sa faci asta ii gasesti aici: https://support.steampowered.com/kb_article.php?ref=6695-QIKM-7966

Asta se poate face doar daca e cumparat de pe store? Gen daca l-am cumparat de pe computergames sau alte site-uri ca key, pot sa-l returnez ?

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Tind sa cred ca daca l-ai cumparat din alta parte nu ti se vor returna banii. Daca ai un astfel de joc cumparat recent, vezi daca iti apare in lista pentru refund.

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